SHIPPING & DELIVERY

Shipping & Delivery

Gentle band is extremely proud to now offer international shipping that currently operates in over 185 countries world wide. It makes us extremely happy knowing we can ship our bracelets to people from far and wide. We will continue to do this and improve our services to go above and beyond all expectations.

How do you ship the packages?

Our packages are located in our warehouse in china. Doing this means we can ship all parcels by epacket and ems depending on the quantity of your products. Some packages are also shipped from our us warehouse via USPS.

Do you ship worldwide?

Indeed we do. This is one of our best services we offer to our customers. We provide free shipping worldwide to over 185 countries. However, there may be some locations in which we cannot ship too. If this is the case, you will be contacted as a matter of emergency, receiving a full refund for your goods.

What about customs?

We are not responsible for any custom frees once we have shipped the items. When purchasing our products, you consent that one or more of your packages may be shipped to you and you may get a custom fee when they arrive in your country.

How long does shipping take?

Because of our worldwide shipping options. Shipping varies by location. Here are our averages:

Location:

Location *Estimated Shipping Time
United States 7-15 Business days
Canada, Europe 7-15 Business days
Australia, New Zealand 7-15 Business days
Central America, South America and Mexico 7-15 Business days
Italy* & Rest of the World 15-30 Business days

*This doesn’t include our 2-5 day processing time.