Returns and Refunds Policy
Free 30-Day Returns and 100% Money Back Guarantee if you are not satisfied.
If you decide you do not want a product or want to cancel a product, then that is no problem at all. Here at Gentle Band we want to ensure you have the best possible experience and the best possible product to suit your desires.
We want to give you the best experience possible. To prove this, we offer a full 30 days return policy allowing you to return your product to us for a full refund. We also pay for your return postage!
Refunds are usually processed within 24 hours of your request and put into your account within 2-3 business days. If you want to speed this up, please don’t hesitate to contact us and we will try and make the necessary arrangements.
If you want to cancel an order once you have placed it, please contact us within 12 hours of placing the order and we will cancel your purchase and refund you right away. The refund will be put into your account within 2-3 business days. However, once the packaging and shipping process has started, we will be unable to cancel your order, but you still may return it to us for a full refund.
Submitting a Refund:
Please visit our Contact Page here to submit a refund and we will get back to you within 24 hours.
If for any reason you would like to exchange your product with another, then please contact us and we can handle this for you in no time at all.